Online purchases are valid for a refund within 14 days of the received date. All merchandise is only refundable and is not eligible for exchanges. If an exchange is required, please re-purchase the correct sized item and return the previous order. Return shipping must be paid at the customers expense.

Original shipping and handling fees are not refundable.

Items that are defective, damaged, or wrongly shipped, please contact Customer Service at within 48 hours upon receiving package. Any item that is believed to be defective or damaged may only be exchanged for that same item.

All Sale items are Final Sale and are not eligible for refunds or store credit.

For any order discrepancies please contact customer service at within 48 hours upon receiving package.

When shipping back a return:

Customers will choose their own shipping carrier. Please email so that we can give you an RMA #. Upon arrival at the Webstore, a refund will be issued for the order. For any refund, please allow 3-5 business days for credit to show on your account. Please include your original invoice in the shipment with your item.

Please note, before any refund takes place, all orders will go through a quality inspection by our Web Team. All garments must meet these requirements for a full refund to take place: The garment must be in original condition, not worn, damaged, washed, or altered in anyway (including scent of garment). If the garment does not meet all of these requirements, the item(s) will be shipped back to the shipping address on the order.

If you have any questions or concerns, please email for Lady Tank customer support.

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